ALERT: The Appalachian District PCC(s) and their sponsors are following recommendations from the CDC and Public Health Organizations in regards to COVID-19.  Read more >>>
2020 National Postal Forum in Orlando, Florida is cancelled

             The Postal Customer Council® (PCC®) program is a valuable resource for business mailers, large and small.  Local PCCs serve as an open channel for USPS-to-business communication, providing information and best practices for cost-effective and profitable mailing, education and training, and solving local challenges. Though most PCC members include large business mailers, government agencies, and business mail service providers, small businesses can benefit from PCC membership, too.  Basic membership in a PCC is completely free of charge, though your benefits will vary based on membership level. Our local PCCs, the Greater Kanawha Valley PCC located in Charleston, WV and Southwest Virginia PCC located in Roanoke, VA meet monthly. Contact information for each PCC can be found below. Click on the appropriate tab above to access the individual web page for each Appalachian PCC.  You may also  receive more information about Postal Customer Council by visiting and     

           By joining your local PCC you will have direct contact with experienced individuals who can successfully guide you with a marketing campaign through the mail. You will be provided new mailing list resources, printing support, database management, and more. Get discounts to major mailing industry events. Network with other mailers, business mail service providers, and USPS executives to discover new ways to make your mailings more efficient and profitable. Hear first-hand from other decision-makers on how they deal with the same challenges you face. Leverage best practices to improve mailing effectiveness, efficiency, and profitability. Gain knowledge about postal products, services, and tools to improve mail quality through workshops and events—and earn a professional certificate to boot.

         The Postal Service® offers training opportunities and assistance to anyone who wants to learn more about how using the mail can be a way to achieve cost-effective business growth. Whether you’re a small or large business owner looking for training in direct mail, a mail professional looking for workshops and certification, or you’d like to join the greater community of business mailers, we’re here to help. The benefits accessible by joining your local PCC are linked to a nationwide network that will keep you on top of mail innovations and help you work hand-in-hand with a local Post Office™ to develop more effective, efficient, and profitable mailings. PCC Education provides Postal Service™ business customers with information about postal products, services, and tools to help grow their business, as well as improve mail quality. Get valuable hands-on experience with business mail functions, mail management, and supervisory techniques in the Executive Mail Center Management Program or learn the tools you need for Mail Design Professional certification. Both USPS® employees and business customers nationwide can benefit from these courses.

Connect with your local PCC today!

Greater Kanawha Valley PCC: Tammy Braley, USPS Administrator (304) 561-1073 

Southwest Virginia PCC: James Turner, USPS Coordinator (304) 344-2004

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